Interpersonal/Relational

Knowledge areas here involve an understanding of approaches to conflict management, including bystander interventions, and what it means to have emotional and social intelligence. Skills include conflict management styles, emotional and social intelligence, and self-awareness practices.

Through the courses in the Management major, you can potentially develop knowledge, skills, and abilities (KSA) that will prepare you to effectively manage organizations and the people in them, as well as develop and implement strategies that will lead to success.

Through the Interpersonal KSA Category, you will gain:

Knowledge areas here involve an understanding of approaches to conflict management, including bystander interventions, and what it means to have emotional and social intelligence.
Skills include conflict management styles, emotional and social intelligence, and self-awareness practices.

Visit our Management Major Knowledge, Skills, and Abilities (KSA) Webpage to learn more about the KSA's.

Prescribed MGMT Courses:

Course No.	Knowledge	Skills & Abilities
MGMT 326		Interviewing skills Presentation skills Styles of conflict management
MGMT 451W	Managing ethical conduct	ethical awareness and leading ethically
MGMT 481

Additional MGMT Courses: (Choose any three courses from the following list based on your interests.)

Course No.	Knowledge	Skills & Abilities
MGMT 341
MGMT 355	Components of emotional intelligence	Implementation of personal leadership philosophy and action plan Collaborate with others to achieve objectives
MGMT 420	Conflict management approaches Interest/Value Identification and Capture	Identifying mutual benefit
MGMT 441
MGMT 443		Identification of one's personal coaching style
MGMT 445	Bystander interventions for micro-aggressions Inter-group relations	Self-awareness of bias Implementation of personal diversity mission and action plan Empathy and perspective-taking across differences
MGMT 480	Client relationship management	Report writing and presenting Communication plans Meeting management
BA 441

Knowledge

Conflict Management: Conflict management approaches (MGMT 420); Bystander interventions to micro-aggressions; inter-group relations (MGMT 445)
Emotional and Social Intelligence: Components of emotional intelligence (MGMT 355); Interest/Value identification and capture (MGMT 420); Inter-group relations (MGMT 445); Managing for ethical conduct (MGMT 451W); Client relationship management (MGMT 480)

Skills & Abilities

Communication: Interviewing skills; presentation skills (MGMT 326), Report writing and presenting; communication plans; and meeting management (MGMT 480)
Conflict Management: Conflict management styles (MGMT 326)
Emotional and Social Intelligence: Collaborate with others to achieve objectives (MGMT 355); Identifying mutual benefit (MGMT 420); Empathy and perspective-taking across differences (MGMT 445)
Self-Awareness: Ethical awareness and leading ethically (MGMT 451W); Implementation of personal leadership philosophy and action plan (MGMT 355); Identification of one’s personal coaching style (MGMT 443); Self-awareness of bias and privilege; Implementation of personal diversity mission and action plan (MGMT 445)