Interpersonal

Communication: Ability to effectively express your thoughts, ideas, and messages to diverse people in oral and written form. Public speaking skills and ability to write/edit emails, letters, and technical reports. Conflict Management: Ability to manage conflict. Emotional Intelligence: Ability to monitor your emotions and those of others, to discriminate among them, and to use this information to guide your thinking and behavior. Professional Skills: Accountability and positive work habits such as punctuality, time management, appropriate dress and appearance, and willingness to go beyond a job description or ask for help when needed. Demonstrated integrity, ethical behavior, and concern for the greater good. Self-Awareness: A realistic view of your strengths and weaknesses relative to a specific job and context, and the ability to create and implement a personal development plan. Social Intelligence: Ability to connect with others in a meaningful way, to recognize and understand another person's feelings and thoughts, and to use this information to stimulate positive relationships and beneficial interactions.

Through the courses in the Management major, you can potentially develop knowledge, skills, and abilities (KSA) that will prepare you to effectively manage organizations and the people in them, as well as develop and implement strategies that will lead to success.

Through the Interpersonal KSA Category, you will gain:

Communication: Ability to effectively express your thoughts, ideas, and messages to diverse people in oral and written form. Public speaking skills and ability to write/edit emails, letters, and technical reports.
Conflict Management: Ability to manage conflict.
Emotional Intelligence: Ability to monitor your emotions and those of others, to discriminate among them, and to use this information to guide your thinking and behavior.
Professional Skills: Accountability and positive work habits such as punctuality, time management, appropriate dress and appearance, and willingness to go beyond a job description or ask for help when needed. Demonstrated integrity, ethical behavior, and concern for the greater good.
Self-Awareness: A realistic view of your strengths and weaknesses relative to a specific job and context, and the ability to create and implement a personal development plan.
Social Intelligence: Ability to connect with others in a meaningful way, to recognize and understand another person's feelings and thoughts, and to use this information to stimulate positive relationships and beneficial interactions.

Visit our Management Major Knowledge, Skills, and Abilities (KSA) Webpage to learn more about the KSA's.

Prescribed MGMT Courses:

Course No.	Knowledge	Skills & Abilities
MGMT 326		Communication Conflict Management
MGMT 451W		Self-awareness
MGMT 481

Additional MGMT Courses: (Choose any three courses from the following list based on your interests.)

Course No.	Knowledge	Skills & Abilities
MGMT 341
MGMT 355		Self-awareness Emotional Intelligence Social Intelligence
MGMT 420	Conflict management Social intelligence	Social Intelligence
MGMT 441
MGMT 443		Self-awareness Professional skills
MGMT 445		Self-awareness Emotional intelligence Social intelligence
MGMT 480	Professional skills	Communication Professional skills
BA 441

Knowledge

Conflict Management: Conflict management approaches (MGMT 420)
Professional Skills: Client relationship management (MGMT 480)
Social Intelligence: Interest/Value Identification and Capture (MGMT 420)

Skills & Abilities

Communication: MGMT 326, Report writing and presenting (MGMT 480)
Conflict Management: MGMT 326
Self-Awareness: Ethical awareness and leading ethically (MGMT 451W); Implementation of personal leadership philosophy and action plan (MGMT 355); Identification of one’s personal coaching style (MGMT 443); Self-awareness of bias and privilege; and implementation of personal diversity mission and action plan (MGMT 445)
Emotional Intelligence: MGMT 355; Empathy and perspective-taking across differences (MGMT 445)
Professional Skills: MGMT 443; Report writing and presenting (MGMT 480)
Social Intelligence: MGMT 355; Identifying mutual benefit (MGMT 420); Empathy and perspective-taking across differences; Self-awareness of bias and privilege (MGMT 445)