MGMT 480: Business Transformation Consulting

Knowledge

• Consulting industry and the nature of professional services firms (Understanding the Business Environment)
• Aligning business process to strategy (Understanding the Business Environment)
• Consulting methodologies and mindsets (Managerial Functions)
• Consulting engagement management (Managerial Functions)
• Client relationship management (Interpersonal/Relational – Emotional and Social Intelligence; Teamwork/Collaboration)

Skills & Abilities

• Proposal development (Managerial Functions - Consulting; Teamwork/Collaboration)
• Data collection techniques (Managerial Functions - Consulting)
• Benchmarking (Managerial Functions)
• Project and change management (Leadership/Influence; Teamwork/Collaboration)
• Team building (Teamwork/Collaboration)
• Business process improvement (Managerial Functions - Consulting)
• Business case development (Managerial Functions - Consulting)
• Report writing and presenting; communication plans; and meeting management (Interpersonal/Relational - Professional Skills & Communication)