MGMT 445: Managing Workplace Diversity

Knowledge

• Socialized biases and prejudices in the workplace (Culture)
• Cognitive biases: decision making (Ethical, Inclusive, Strategic, & Sustainable Thinking)
• Organizational approaches to managing diverse cultures (Culture; Managerial Functions)
• Bystander interventions for micro-aggressions (Interpersonal – Conflict Management)
• Team-level approaches to managing diversity (Teamwork/Collaboration)
• Inclusive leadership strategies (Leadership/Influence)
• Inter-group relations (Interpersonal/Relational –Emotional & Social intelligence)
• Inclusive decision-making frameworks (Ethical, Inclusive, Strategic, & Sustainable Thinking)

Skills & Abilities

• Self-awareness of bias and privilege (Interpersonal/Relational - Self-awareness)
• Analyzing dilemmas: diversity (Ethical, Inclusive, Strategic, & Sustainable Thinking)
• Empathy and perspective-taking across differences (Interpersonal/Relational -Emotional intelligence & Social intelligence; Culture)
• Inclusive team building (Teamwork/Collaboration)
• Implementation of personal diversity mission and action plan (Interpersonal/Relational - Self-awareness)
• Developing inclusive organizational practices (Leadership/Influence; Culture)
• Diversity management practices evaluation (Managerial Functions)