MGMT 420: Negotiation and Conflict Management
Knowledge
- Conflict management approaches (Interpersonal)
- Foundations of negotiations (Task-Based)
- Coalition building frameworks (Leadership/Influence)
- Interest/Value Identification and Capture (Interpersonal - Social intelligence)
Skills & Abilities
- Identifying mutual benefit (Interpersonal - Social intelligence)
- Negotiating in both competitive and collaborative contexts (Task-Based)
- Coalition building (Leadership/Influence)
- Negotiation tactics (Task-Based)