MGMT 420: Negotiation and Conflict Management

Knowledge

  • Conflict management approaches (Interpersonal)
  • Foundations of negotiations (Task-Based)
  • Coalition building frameworks (Leadership/Influence)
  • Interest/Value Identification and Capture (Interpersonal - Social intelligence)

Skills & Abilities

  • Identifying mutual benefit (Interpersonal - Social intelligence)
  • Negotiating in both competitive and collaborative contexts (Task-Based)
  • Coalition building (Leadership/Influence)
  • Negotiation tactics (Task-Based)